Frequently Asked Questions

Lightbulb is an AI-powered educational platform designed to bridge the gap between students and institutions. We provide personalized learning paths, real-time analytics, and scalable infrastructure to modernize education in Africa.

We offer a flexible pricing model. Students can access basic features with our Starter plan, while more advanced personalized learning paths and premium content are available in our Pro plan.

You can sign up by clicking the 'Get Started' button in the top right corner. Select whether you are a Student or an Institution to create the appropriate account type.

Lightbulb ensures seamless integration with popular Learning Management Systems (LMS) through secure APIs. Our team assists institutions in mapping data and configuring the connection.

Minimal technical expertise is needed. Our onboarding team handles the heavy lifting, providing guided setup and documentation for your IT staff.

Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes will take effect at the start of the next billing cycle.

Absolutely. We offer tailored enterprise pricing for large institutions. Please contact our sales team to discuss your specific needs.

Lightbulb is optimized for all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.

Click on 'Forgot Password' at the login screen. You will receive an email with instructions to securely reset your password.

We use enterprise-grade encryption and strictly adhere to data protection regulations. Your personal information is never sold to third parties.